Palma
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Privacy Policy

Palma AI Palm Reading (hereinafter referred to as "the Service") establishes this Privacy Policy to protect the personal information of our users. This policy explains what personal information we collect, how we use and share it, and how you can manage your personal information.

1. Business Information

For business information, please refer to our Commercial Transactions Act page.

2. Personal Information We Collect and Purpose of Use

We collect the following personal information for the purposes listed below:

  • Palm images:For providing palm reading services. Images submitted for reading are sent to external services for AI analysis. After the reading, image data is not stored on our servers.
  • Email address, name, and other account information:For managing user accounts, sending important service notifications, and responding to inquiries.
  • Payment information:For processing paid service payments. Credit card information is managed by the payment processor and is not retained by our service.
  • IP address, cookies, usage logs, and other service usage information:For service improvement, new feature development, fraud prevention, and usage analysis.

3. External Transmission of Personal Information

In providing our service, we may transmit user information to third-party services for the following purposes. Some recipients are overseas entities.

  • For user authentication and management:
    • Recipient: Clerk, Inc. (USA)
    • Information transmitted: Email address, name and other account information, cookie information for authentication management
    • Purpose: User authentication and account management
  • For AI-based reading:
    • Recipient: Anthropic PBC (USA)
    • Information transmitted: Palm image data
    • Purpose: To generate AI palm reading results
  • For payment processing:
    • Recipient: DEGICA Co., Ltd. (KOMOJU)
    • Information transmitted: Payment information, email address
    • Purpose: To process payment for paid services
  • For access analytics:
    • Recipient: Google LLC (Google Analytics) (USA)
    • Information transmitted: IP address, viewed page URLs, device information, browser information, OS information, screen resolution, language settings, site behavior data, referrer information, session information, cookie information
    • Purpose: To analyze service usage and improve quality

4. Management of Personal Information

We implement appropriate security measures such as communication encryption and access control to prevent leakage, loss, or alteration of collected personal information. Palm images submitted for reading are sent to external AI services for processing without being stored on our servers.

5. Provision of Personal Information to Third Parties

Except as specified in "3. External Transmission of Personal Information" above and in the following cases, we will not provide collected personal information to third parties:

  • When user consent is obtained
  • When required by law
  • When necessary to protect life, body, or property

6. Disclosure, Correction, and Deletion of Personal Information

Users may request disclosure, correction, deletion, or suspension of use of their personal information held by our service. Please contact us using the information at the end of this policy. We will verify your identity at that time.

7. Changes to Privacy Policy

We may change this Privacy Policy as necessary. In case of significant changes, we will notify you through our service. The revised Privacy Policy takes effect when displayed on our service.

8. Use of Cookies

We use cookies for the following purposes to improve service convenience:

  • Maintaining login status
  • Analyzing usage
  • Improving services

If you do not wish to accept cookies, you can disable them in your browser settings, but some service features may become unavailable.

9. Contact

For inquiries regarding this Privacy Policy, please contact us through our Contact Form.

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